Refund Policy

Last updated: 26 September 2026

30-day money-back guarantee. If PyTestHub isn't right for you, ask for a refund within 30 days of a payment and you'll get that payment back in full. No questions asked.

Who handles refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns, so refunds are paid by Paddle to the card or account you paid with.

How to get a refund

Use the link in the receipt email Paddle sent you, or look up your purchase at paddle.net, and request a refund there; or
email us at amitsharma205@zohomail.com from the address on your account, and we'll arrange it with Paddle.

Refunds usually reach you within 5 to 10 business days, depending on your bank.

What the guarantee covers

Any payment for the Learner plan, monthly or yearly, including renewals, if you ask within 30 days of that payment.
When a payment is refunded, the subscription it paid for ends and your account returns to the Free plan. Papers you've already created stay in your account.

Cancelling

You can cancel any time from Plans → Manage subscription. Cancelling stops future payments; you keep the Learner plan until the end of the period you've paid for. Cancelling on its own doesn't refund the current period; within 30 days of paying, you can ask for that as above.

Your legal rights

This policy adds to your rights as a consumer; it doesn't replace them.